Privacy Policy

Last updated: May 2026

Tacaro Black is part of Tacaro Property Investment Services Ltd. We respect your privacy and are committed to protecting your personal information.

This privacy policy explains how we collect, use and protect your personal information when you visit our website, contact us, submit an enquiry or use our chauffeur services.

Who we are

Tacaro Black is part of Tacaro Property Investment Services Ltd, registered in England and Wales.

Company name: Tacaro Property Investment Services Ltd
Company number: 12205968
Registered office: 21 Repton Court, Willoughby Lane, Sundridge Park, Kent, England, BR1 3FJ
Email: clout50@btinternet.com
Telephone: 07979 903289

For the purposes of UK data protection law, Tacaro Property Investment Services Ltd is the data controller for the personal information we collect and use.

The personal information we collect

We may collect personal information when you:

Visit our website
Submit an enquiry form
Contact us by phone or email
Request a quote
Book a chauffeur service
Travel with us or arrange travel for someone else

The information we collect may include:

Your name
Email address
Telephone number
Company name, if applicable
Collection and destination addresses
Journey dates and times
Flight, train, cruise or event details
Passenger names, where required
Luggage requirements
Vehicle preferences
Special requests or journey notes
Payment and invoicing details
Any information you choose to include in your enquiry

We only ask for information that helps us respond to your enquiry, provide a quote, manage your booking or deliver our service.

How we use your personal information

We may use your personal information to:

Respond to your enquiry
Provide quotes and booking information
Arrange chauffeur journeys
Communicate with you before, during and after a booking
Monitor flight, train or event timings where relevant
Manage payments, invoices and records
Provide customer support
Improve our website and services
Meet legal, tax and accounting obligations
Protect our business, customers and drivers

We do not sell your personal information to third parties.

Our lawful basis for using your information

Under UK data protection law, we must have a lawful basis for using your personal information. The ICO explains that organisations must identify a valid lawful basis whenever they collect or use personal information.

Depending on the circumstances, we may rely on:

Contract
When we need to use your information to provide a quote, arrange a booking or deliver a chauffeur service you have requested.

Legitimate interests
When we use your information in a way that is reasonable and expected, such as responding to enquiries, managing customer relationships, improving our service or protecting our business. The ICO explains that legitimate interests may apply where personal information is used in ways people would reasonably expect and where the impact on privacy is limited.

Legal obligation
When we need to keep records for tax, accounting, regulatory or legal purposes.

Consent
Where we ask for your specific consent, for example for certain types of marketing communication or non-essential cookies, if used.

How we share your information

We may share your personal information with trusted third parties where necessary to provide our services or operate our business. This may include:

Chauffeurs or drivers involved in your booking
Payment processors
Accountants or professional advisers
Website, hosting or IT service providers
Email or communication service providers
Legal or regulatory authorities, where required by law

We only share information where necessary and expect third parties to handle your information securely and lawfully.

Marketing communications

We may contact you about services you have enquired about or booked.

We will only send general marketing communications where we have a lawful basis to do so. Where consent is required, we will ask for it clearly. You can ask us to stop sending marketing communications at any time by contacting us using the details above.

Cookies and website analytics

Our website may use cookies or similar technologies to help it function properly, improve performance and understand how visitors use the site.

Cookies are small files placed on your device when you visit a website. Some cookies are necessary for the website to work. Others, such as analytics or marketing cookies, may require your consent.

If we use non-essential cookies, the website should provide a cookie notice or consent banner explaining what cookies are used and how you can manage your preferences.

How long we keep your information

The ICO states that privacy information should include retention periods for personal data.

We will only keep your personal information for as long as necessary for the purpose it was collected, including:

Responding to enquiries
Managing quotes and bookings
Providing chauffeur services
Keeping financial and business records
Resolving queries or disputes
Meeting legal, tax and accounting requirements

Where information is no longer needed, we will delete it securely or anonymise it where appropriate.

How we protect your information

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure or alteration.

This may include secure systems, restricted access, password protection and careful handling of customer booking information. However, no website or email system can be guaranteed to be completely secure.

Your data protection rights

Under UK data protection law, you have rights over your personal information. These may include the right to:

Ask for a copy of the personal information we hold about you
Ask us to correct inaccurate or incomplete information
Ask us to delete your information in certain circumstances
Ask us to restrict how we use your information
Object to certain uses of your information
Ask for your information to be transferred to another provider, where applicable
Withdraw consent where we rely on consent

To exercise your rights, please contact us using the details above.

Complaints

If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection.

Links to other websites

Our website may contain links to other websites. We are not responsible for the privacy practices, security or content of third-party websites. You should read the privacy policy of any website you visit.

Changes to this privacy policy

We may update this privacy policy from time to time. Any changes will be published on this page with an updated date.

If you have any questions about this privacy policy or how we use your personal information, please contact:

Tacaro Black
Part of Tacaro Property Investment Services Ltd
Email: clout50@btinternet.com
Telephone: 07979 903289